Which action does not assist in preparing an establishment for a crisis?

Letting the media interview all employees does not assist in preparing an establishment for a crisis. This option can create confusion and misinformation, as employees may provide inconsistent information or reveal sensitive details about the crisis or the organization. Effective crisis management relies on a well-defined communication strategy that involves designated spokespersons who are trained to convey accurate information and maintain a consistent message.

In contrast, creating a crisis response plan, identifying resources needed for crises, and updating the plan annually are all proactive measures that strengthen an establishment's preparedness. A crisis response plan provides a structured approach to managing potential emergencies, identifying resources ensures that critical tools and personnel are available when needed, and regularly updating the plan keeps it relevant to any changes within the organization or its operational environment.